​​

GOLD COAST JETSKI ADVENTURES

 

SAFETY IS OUR TOP PRIORITY:

PLEASE READ OUR  TERMS AND CONDITIONS BEFORE BOOKING YOUR ADVENTURE.

CUSTOMER ELIGIBILITY & SAFETY REQUIREMENTS

 

MANDATORY LANGUAGE REQUIREMENT:

ALL CUSTOMERS MUST BE ABLE TO READ, WRITE, AND UNDERSTAND ENGLISH TO BE ELIGIBLE FOR OUR TOURS. THIS IS ESSENTIAL FOR COMPREHENDING THE SAFETY BRIEFING, INSTRUCTIONS, AND COMPLETING THE MANDATORY TEST/WAIVER.

​

ZERO TOLERANCE FOR IMPAIRMENT:

AS PER SELF-HIRE AND DRIVE REGULATIONS, CUSTOMERS MUST NOT BE UNDER THE INFLUENCE OF ALCOHOL OR DRUGS AT ANY TIME WHILST OPERATING OR RIDING OUR JETSKIS DURING ANY TOUR.

​

SAFETY BRIEFING & TEST:

A COMPREHENSIVE SAFETY BRIEFING WILL BE PROVIDED PRIOR TO EVERY JETSKI TOUR. IT IS MANDATORY FOR ALL PARTICIPANTS TO ATTEND AND UNDERSTAND THIS BRIEFING. ALL RIDERS MUST SUCCESSFULLY COMPLETE A SHORT ACCOMPANYING TEST BEFORE DEPARTURE.

​

PUBLIC LIABILITY WAIVER:

ALL RIDERS WILL BE REQUIRED TO COMPLETE AND SIGN A PUBLIC LIABILITY WAIVER PRIOR TO DEPARTURE. PARTICIPATION IN OUR HIGH-RISK ACTIVITY IS AT YOUR OWN RISK.

 

TOUR TIME, DISTANCE, AND ROUTE FLEXIBILITY 

 

VARIABLE CONDITIONS:

PLEASE NOTE THAT THE TIME AND DISTANCE OF OUR JETSKI TOURS MAY VARY DUE TO NUMEROUS FACTORS, INCLUDING: WEATHER CONDITIONS, WATER CONDITIONS (TIDES, SWELL), INDIVIDUAL RIDER ABILITY, AND WATER TRAFFIC CONDITIONS.

​

ROUTE CHANGES:

DEPENDING ON THE TIME OF YEAR (PEAK OR OFF-PEAK SEASON) AND TIDAL MOVEMENTS, THE SCENIC ROUTES OF OUR GUIDED JETSKI TOURS MAY BE SUBJECT TO CHANGE WITHOUT NOTICE TO ENSURE MAXIMUM SAFETY AND ENJOYMENT.

 

AGE & DRIVER RESTRICTIONS 

 

MINIMUM AGE FOR A PASSENGER:

THE MINIMUM AGE FOR A PASSENGER IS 12 YEARS. PASSENGERS MUST BE ACCOMPANIED BY A DRIVER 18 YEARS OR OVER.

​

YOUTH DRIVING OPPORTUNITY (12-15 YEARS):

CHILDREN AGED 12 TO 15 MAY HAVE THE OPPORTUNITY TO DRIVE THE JETSKI WHEN ACCOMPANIED BY AN ADULT 18 OR OVER. THIS IS STRICTLY AT THE TOUR GUIDE’S DISCRETION.

​

TEENAGE DRIVERS (16-18 YEARS):

TEENAGERS AGED 16 TO 18 ARE ABLE TO DRIVE THE JETSKI ALONE WITH A PARENT/LEGAL GUARDIAN’S SIGNATURE ON THE WAIVER.

​

ADULT DRIVERS:

YOU MUST BE 18 OR OVER TO DRIVE THE JETSKI INDEPENDENTLY AND TO TAKE A PASSENGER OF ANY AGE.

 

WEIGHT RESTRICTIONS & CAPACITY 

 

TWIN SHARE TOURS:

OUR JETSKIS CAN BE COMFORTABLY TWIN SHARED (TWO PEOPLE) AT NO EXTRA COST.

​

MAXIMUM COMBINED WEIGHT:

THE COMBINED BODY WEIGHT OF THE DRIVER AND PASSENGER MUST NOT EXCEED 200 KG (440 LBS) FOR SAFETY AND OPERATIONAL REASONS. THIS IS STRICTLY ENFORCED.

​

SOLO RIDERS:

SOLO RIDERS ARE WELCOME AND CHARGED THE STANDARD PER-JETSKI RATE.

 

WEATHER & TOUR OPERATOR CANCELLATIONS

 

SAFE OPERATIONS ONLY:

GOLD COAST JETSKI ADVENTURES OPERATES IN SAFE WEATHER CONDITIONS ONLY. WE RESERVE THE RIGHT TO CANCEL ANY TOUR AT SHORT NOTICE IF CONDITIONS (E.G., STRONG WINDS, POOR VISIBILITY, SEVERE STORMS) ARE DEEMED UNSAFE BY OUR EXPERIENCED GUIDES.

​

CANCELLATION BY OPERATOR:

SHOULD GOLD COAST JETSKI ADVENTURES NEED TO CANCEL DUE TO CIRCUMSTANCES BEYOND OUR CONTROL (INCLUDING UNSAFE WEATHER OR EQUIPMENT ISSUES), CUSTOMERS WILL BE OFFERED A FULL REFUND IF RESCHEDULING TO A NEW DATE IS NOT POSSIBLE.

 

CUSTOMER BOOKING & CANCELLATION POLICY 

 

PAYMENT REQUIREMENT:

GOLD COAST JETSKI ADVENTURES REQUIRES PAYMENT IN FULL AT THE TIME OF BOOKING. BOOKINGS WITHOUT FULL PAYMENT CANNOT BE GUARANTEED OR SECURED.

​

STANDARD CANCELLATION:

A STRICT MINIMUM OF 24 HOURS NOTICE IS REQUIRED PRIOR TO THE DEPARTURE DATE FOR ANY CHANGES OR CANCELLATIONS.

​

PEAK SEASON NOTICE:

BOOKINGS MADE BETWEEN DECEMBER 1ST AND JANUARY 31ST (PEAK SEASON) REQUIRE A MINIMUM OF 48 HOURS NOTICE FOR ANY CHANGES.

​

RESCHEDULE/VOUCHER:

ALL PAYMENTS ARE NON-REFUNDABLE. IF YOU CANCEL WITHIN THE REQUIRED NOTICE PERIOD, YOU WILL RECEIVE A VOUCHER FOR A RESCHEDULE WITH NO EXPIRY DATE. RESCHEDULE FEES MAY APPLY IF NOTICE IS INSUFFICIENT.

​

NO SHOW POLICY:

NO-SHOWS OR LATE ARRIVALS THAT RESULT IN A MISSED TOUR WILL BE CHARGED THE FULL PRICE, AND NO REFUND OR RESCHEDULE VOUCHER WILL BE ISSUED.

 

GIFT VOUCHERS (SEO FOCUS: JETSKI GIFT VOUCHER, NON-REFUNDABLE VOUCHER)

 

TERMS OF USE:

VOUCHERS ARE NON-REFUNDABLE, NON-TRANSFERABLE, AND NOT REDEEMABLE FOR CASH.

​

CONFIRMED BOOKING:

ONCE A BOOKING IS MADE USING A GIFT VOUCHER, IT IS CONSIDERED A CONFIRMED BOOKING AND IS SUBJECT TO THE CUSTOMER CANCELLATION POLICY ABOVE. IF THE REQUIRED 48-HOUR CANCELLATION NOTICE IS NOT GIVEN, THE GIFT VOUCHER WILL BE FORFEITED.

 

LIMITATION OF LIABILITY & RIDER RESPONSIBILITY 

​

PERSONAL RESPONSIBILITY:

ALL RIDERS ACCEPT AND UNDERSTAND THAT THEY TAKE FULL RESPONSIBILITY FOR THEIR OWN ACTIONS WHILST UNDERTAKING ALL JETSKI TOURS.

​

LOSS OR DAMAGE TO PROPERTY:

GOLD COAST JETSKI ADVENTURES WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED TO PERSONAL BELONGINGS, OR FOR ANY INJURY OR DEATH THAT OCCURS DURING THE TOUR.

​

DAMAGE TO EQUIPMENT:

THE HIRER IS RESPONSIBLE FOR ANY DAMAGE CAUSED TO THE JETSKI OR ITS EQUIPMENT DUE TO NEGLIGENT OPERATION, MISUSE, OR FAILURE TO FOLLOW THE GUIDE’S INSTRUCTIONS