GOLD COAST JETSKI ADVENTURES:(FAQ)

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BOOKING YOUR ULTIMATE JETSKI ADVENTURE

 

Q: DO I NEED TO BOOK MY JETSKI TOUR IN ADVANCE?

A: YES, BOOKING IS ESSENTIAL AND HIGHLY RECOMMENDED TO GUARANTEE YOUR SPOT! OUR GOLD COAST JETSKI ADVENTURES ARE EXTREMELY POPULAR, PARTICULARLY DURING WEEKENDS, SCHOOL HOLIDAYS, MAJOR EVENTS, AND THE SCHOOLIES PERIOD. WE OFTEN BOOK OUT QUICKLY. WHILE WALK-INS ARE WELCOME TO CHECK FOR AVAILABILITY, BOOKING ONLINE OR OVER THE PHONE IS THE BEST WAY TO SECURE YOUR PREFERRED TIME.

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Q: HOW LONG ARE YOUR JETSKI TOURS?

A: WE OFFER A RANGE OF EXCITING JETSKI TOUR OPTIONS TO SUIT EVERY SCHEDULE AND THRILL LEVEL. YOU CAN CHOOSE FROM:

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30 MINUTE QUICK BLAST

1 HOUR ADVENTURE TOUR

1.5 HOUR ISLAND EXPLORER

2 HOUR ULTIMATE TOUR

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PLEASE ALLOW AN EXTRA 30 MINUTES BEFORE YOUR SCHEDULED DEPARTURE TIME FOR THE MANDATORY SAFETY BRIEFING AND EQUIPMENT FITTING.

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Q: WHAT IF I HAVE TROUBLE BOOKING ONLINE?

A: NO WORRIES AT ALL! IF THE ONLINE BOOKING SYSTEM IS NOT WORKING OR YOU PREFER TO SPEAK TO A PERSON, PLEASE CALL US DIRECTLY ON 0410 222 888. OUR FRIENDLY OPERATORS ARE STANDING BY TO HELP YOU SECURE YOUR BOOKING.

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Q: DO YOU OFFER GIFT CERTIFICATES OR VOUCHERS?

A: ABSOLUTELY! A JETSKI TOUR GIFT CERTIFICATE MAKES THE PERFECT THRILL-SEEKING PRESENT. SIMPLY EMAIL US YOUR DETAILS OR CALL OUR OPERATORS. ALL GIFT CERTIFICATES ARE VALID FOR 12 MONTHS FROM THE DATE OF PURCHASE.

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Q: DO YOU CATER TO CHARTERS, GROUPS, OR PARTIES?

A: YES! TAKE YOUR FRIENDS OR GROUP ON THE ULTIMATE THRILL-SEEKING JET SKI RIDE. WE OFFER SPECIAL GROUP RATES FOR CHARTERS AND PARTIES. CALL OUR RECEPTION TEAM TO DISCUSS YOUR GROUP SIZE AND GET A CUSTOM QUOTE.

 

LOCATION AND ARRIVAL

 

Q: WHERE DO WE DEPART FROM? 

A: OUR TOURS DEPART FROM THE MARINA AT 2/16 PARADISE PARADE, PARADISE POINT, SURFERS PARADISE.

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Q: WHEN SHOULD I ARRIVE FOR MY JETSKI TOUR?

A: WE ASK THAT YOU ARRIVE AT LEAST 30 MINUTES PRIOR TO YOUR SCHEDULED DEPARTURE TIME. THIS ALLOWS AMPLE TIME FOR THE MANDATORY COMPREHENSIVE SAFETY BRIEFING, COMPLETION OF THE WAIVERS, AND LIFE JACKET FITTING. OUR JETSKI TOURS LEAVE ON TIME, SO PLEASE ALLOW EXTRA TIME FOR POTENTIAL TRAFFIC DISRUPTIONS.

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Q: WHERE IS THE BEST PLACE FOR PUBLIC PARKING?

A: THE CLOSEST PUBLIC PARKING IS LOCATED AT THE REAR OF THE RESORT IN PARADISE PLACE (FREE STREET PARKING).

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Q: HOW DO I GET THERE USING PUBLIC TRANSPORT?

A: THE NEAREST G:LINK TRAM STOP IS SURFERS PARADISE NORTH. THE TRAM RUNS EVERY 10-15 MINUTES, AND THE STOP IS WITHIN WALKING DISTANCE. ALTERNATIVELY, ANY SURFERS PARADISE BUS STOP IS ALSO LOCATED WITHIN WALKING DISTANCE.

 

RIDER REQUIREMENTS AND SAFETY

 

Q: DO I NEED A JETSKI LICENCE TO RIDE? 

A: NO! THE GREATEST PART ABOUT THIS EXPERIENCE IS THAT YOU DO NOT REQUIRE A MARINE LICENCE (JETSKI LICENCE) TO PARTICIPATE IN OUR GUIDED TOURS. OUR LICENSED GUIDE LEADS THE TOUR AT ALL TIMES.

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Q: HOW OLD DO I HAVE TO BE TO DRIVE THE JET SKIS?

A: ANYONE AGED 18 YEARS OR OLDER CAN DRIVE THE JETSKI INDEPENDENTLY. IF A PARENT OR LEGAL GUARDIAN IS PRESENT TO SIGN THE REQUIRED LIABILITY WAIVERS, ANYONE 16 & 17 YEARS OLD IS ABLE TO DRIVE THE JETSKI ALONE. THE MINIMUM AGE FOR A PASSENGER IS 12 YEARS.

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Q: WILL WE REALLY GET WET DURING THE TOUR?

A: YES, YOU WILL GET WET! BUT HEY, THIS IS SUNNY HOT QUEENSLAND. YOU'LL BE GLAD TO COOL DOWN. WE DO PROVIDE WATERPROOF SPRAY JACKETS IF REQUIRED. OUR SKIPPERS CAN RECOMMEND WHICH ARE THE DRYER SEATS DEPENDING ON THE CONDITIONS OF THE DAY.

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Q: WHAT SHOULD I WEAR AND BRING?

A: WE RECOMMEND WEARING SWIMWEAR OR COMFORTABLE CLOTHING THAT YOU DON'T MIND GETTING WET.

SUN PROTECTION IS CRUCIAL: DON'T FORGET SUNSCREEN (THE SALT WATER SPRAY REALLY INTENSIFIES THE SUN BURN).

BRING DRY CLOTHES TO CHANGE INTO AFTER THE RIDE.

VALUABLES WARNING: WE STRONGLY SUGGEST YOU DO NOT BRING SUNGLASSES, HATS, OR ANY OTHER VALUABLES UNLESS THEY ARE SECURELY STRAPPED ON. WE HAVE FLOATING SUNGLASSES STRAPS AVAILABLE FOR PURCHASE ON THE DAY FOR $10. WE TAKE NO RESPONSIBILITY FOR LOST OR DAMAGED BELONGINGS.

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Q: CAN WE BRING CAMERAS OR PHONES ON THE JETSKI?

A: YOU CAN BRING CAMERAS OR PHONES, BUT THEY ARE ENTIRELY YOUR RESPONSIBILITY. DUE TO THE HIGH SPEEDS AND WET ENVIRONMENT, WE DO NOT RECOMMEND TAKING EXPENSIVE EQUIPMENT OUT. WE OFFER PROFESSIONAL PHOTO PACKAGES TO CAPTURE YOUR ADVENTURE SAFELY.

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Q: WHAT HAPPENS IF MY RIDE IS CANCELLED DUE TO WEATHER OR MECHANICAL ISSUES?

A: ALL RIDES ARE WEATHER DEPENDENT. SHOULD UNFORESEEN WEATHER OR MECHANICAL ISSUES CAUSE US TO CANCEL YOUR TOUR, YOUR RIDE WILL BE RESCHEDULED AT NO EXTRA COST. IF RESCHEDULING IS NOT POSSIBLE, A FULL REFUND WILL BE PROVIDED.